YOUR SAFETY IS OUR PRIORITY

Sentirsi Studio is committed to providing a safe workspace for our team and clients. With that in mind, we’ve developed this Studio Safety Protocol in response to the COVID-19 pandemic. As our business re-opens to the public, we want to ensure the safety of our clients, staff, and community. Every client is expected to take part in implementing and complying with these measures.  

 

Our clients are the core of our business and we’re incredibly serious about protecting the health of each and every one of them. Our Studio Safety Protocol was developed after expert consultation so that we all feel completely comfortable working out and practicing in our studio.  

 

Our Studio Safety Protocol follows the CDC, state, and local health guidelines and HIPAA in relation to COVID-19.  

 

The Studio Safety Protocol includes:

  • Health Protocol

  • Hygiene Protocol 

  • Sanitation Protocol:

  • Social Distancing Protocol

  • Waiver


 

Health Protocol:  

 

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness.

People with these symptoms or combinations of symptoms may have COVID-19:

  • Cough

  • Shortness of breath or difficulty breathing

 

Or at least two of these symptoms:

  • Fever

  • Chills

  • Repeated shaking with chills

  • Muscle pain

  • Headache

  • Sore throat

  • Loss of taste or smell

 

All clients/team members should self-monitor for these symptoms. If you have any of these symptoms, immediately contact hello@sentirsistudio.com.  

 

The following procedures are being implemented to ensure that healthy people are entering the studio and so that clients/team members may report when they are ill or experiencing symptoms.  

 

Before entering the studio for their first class or session, clients will be required to sign a Studio Safety Protocol Plan included in the waiver.   

 

Everyone must adhere to NJ's recommendation of wearing a face mask, face buff, scarf, or bandanna when outside the home. Additionally, this studio requires the use of clean socks.  It is advised to purchase your own personal apparatus loops.

 

  • If a client/team member shows any symptoms of COVID-19 or tests positive for COVID-19 within 14 days of attending the studio, they should immediately contact hello@sentirsistudio.com.  

  • Management will review whom the client/team member has had contact with at the studio in the prior 14 days leading up to going into isolation from the studio. This will include all clients and team members that they have had close contact with (close contact being within 6 feet for at least 5 minutes) as well as what areas of the studio and equipment the client/team member has touched or been in.   

  • If you have been in close contact (per the above definition) with an affected client/team member who tests positive for COVID-19 within their isolation period, you will be notified via email and phone call. Per the CDC guidelines, remain in isolation for 14 days and self-monitor for symptoms. Seek medical attention should you develop any symptoms.  

  • We are implementing policies to protect all team members’ and clients' health details and conditions. When notifying people who have had close contact with an affected client/team member, their identity and condition will not be shared.  

  • All clients/team members who show symptoms may not re-enter the studio until at least 72 hours have passed since the resolution of fever without the use of fever-reducing medications, and improvement in respiratory symptoms such as shortness of breath or cough, and at least 7 days have passed since symptoms began.

  • All clients/team members should practice social distancing by deliberately increasing the physical space between you and other people to at least six feet wherever possible. 


 

Hygiene Protocol:  

 

All clients/team members must implement good hygiene and infection control practices. These include:

 

  • Frequently wash hands: Clients/team members are instructed to wash their hands for at least 20 seconds with soap and water at the beginning and end of their session and after using the restroom.  

  • Avoid touching your face.  

  • Use respiratory etiquette: Cover your mouth and nose when coughing and sneezing with a sleeve or tissue. Wash your hands following coughing and sneezing and dispose of tissues in the trash. Avoid touching your face when coughing and sneezing. This etiquette will be demonstrated on signage and supported by making tissues and touch-free trash receptacles available to all employees and clients. Studio will provide hand sanitizer stations throughout the studio to further assist in this.  

  • We will not handle clients’ belongings including phones and personal equipment.  

 

Sanitation Protocol:

 

Our studio will provide daily sanitation and housekeeping as normal, with additional cleanings and disinfection measures in between all sessions.  

  • Restrooms have been equipped with touchless towel and soap dispensers. Restrooms should be wiped down following each use.  

  • In between each session, all equipment used will be disinfected. Each client will have 10 minutes following the end of the session to disinfect equipment. We have chosen cleaning products based on recommendations from the CDC and EPA. Products with EPA-approved emerging viral pathogens claims are expected to be effective against SARS-CoV-2 based on data for harder to kill viruses.  


 

Social Distancing Protocol:

 

The studio will observe strict social distancing protocol to ensure close contact (contact of less than 6’) is limited.  

  • Only clients who have pre-scheduled appointments or classes will be allowed to enter the facility.

  • All people will enter through a single entrance, one at a time.   

  • Cubbies are available. 

  • Equipment will be left in the same place following the session to be collected and disinfected by a staff member. 

  • No hands-on cue will be used during the session. All cues will be verbal or visual. The instructor, teacher or trainer will maintain a 6’ or greater distance from the client.  

  • When the session ends, a staff member will distribute cleaning supplies. Cleaning supplies will not be shared. The client will clean their equipment and leave one at a time from the studio.  

  • All people should practice social distancing  by deliberately increasing the space between people to greater than 6’.

 

Late Cancellations, Freezes, Cancellations, Payments and Refunds:

 

In light of COVID-19 all pass and membership plan policies have been updated. 

 

Freeze:

All passes and  membership plans may be frozen for up to 14 days if a client is ill from, diagnosed with or has been exposed to COVID-19 or up until at least 72 hours have passed since the resolution of fever without the use of fever-reducing medications, and improvement in respiratory symptoms such as shortness of breath or cough, and at least 7 days have passed since symptoms began.. There is no fee for this freeze.

 

 

Refunds: No refunds will be provided for passes or membership plans. If a client is ill from, diagnosed with,  or has been exposed to COVID-19, the studio will extend the expiration date of a pass for up to 14 days. This may be extended based on the individual client’s situation. If a client is ill from, diagnosed with or has been exposed to COVID-19, the studio will allow for a membership plan freeze of up to 14 days. This may be extended based on the individual client’s situation. There are no refunds for individual sessions. There are no refunds for unused sessions.

 

Waiver:

 

As of this time all of our waivers of liability have been updated to include infectious disease within them.  

 

Communication Plan

 

This plan is being communicated to clients and team members through our Studio Safety Protocol Plans, interior club signage, and our Studio Safety Protocol Manual. Additional communication and training may be communicated over email, phone calls, or updates to our manual.  

​© 2019 Sentirsi Studio 

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