STUDIO ETIQUETTE & POLICY

Please be mindful that this is a safe, non-judgemental environment for all who enter our doors.  Please respect your fellow clients’ space and personal belongings. {Sentirsi Studio is not liable for personal belongings}.

  • Hygiene is important! Please keep your body and clothes (especially socks) fresh and clean.

  • Silence all cell phones and leave them in your bag or locker. Texting is NOT allowed during sessions.

  • Remove shoes before entering a practice area.

  • Wear socks for all Apparatus-based sessions.

  • Registration reserves your Small Group Session {SGS} space, not a specific machine. Apparatus is available on a first come, first served basis. 

  • After your session, please wipe down all equipment, including props, that you used and return to original location/position.

 

Full Payment is due by Date of Service.

A Minimum 24-hour notice must be given when cancelling/rescheduling appointments and small group sessions. If you cancel within 24 hours of the scheduled session, you lose the session.  

Up to 2 people are allowed on the waitlist should a SGS be full.  If a spot becomes available and you are added to the class, you will be notified based on your notification settings (i.e. text and/or email.)  All cancellation policies apply.

SGS are forfeited 5 minutes after the scheduled start time if you are not present.  You are responsible for any late cancellation fees that apply for all forfeited SGS. You may not be allowed to participate in a SGS 5min after class has begun due to safety reasons.

If you are on a waitlist for a SGS, you can occupy any vacancies 5 minutes after the session has begun.

All Small Group and Private Session Packages have expiration dates based on date of purchase.  Please see Package Terms & Conditions for specifics.  NO extensions will be given.

Instructor assignments and SGS schedule are subject to change without notice.

Small Group Sessions with continual low enrollment are subject to cancellation per management discretion.  If a SGS you are registered for has been cancelled, you will be notified in a timely manner based on your notification settings (i.e. text and/or email) and you will NOT be charged.

All sales are final and non-transferrable.  There are no refunds or partial refunds for paid services.

Pricing and policies subject to change without notice.

​© 2019 Sentirsi Studio 

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